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More by this author
Berman, Lea author.
Subjects
White House (Washington, D.C.) -- Employees -- Anecdotes.
Courtesy.
Etiquette.
Conduct of life.
Browse Catalog
by author:
Berman, Lea author.
by title:
Treating people well...
MARC Display
Treating people well : the extraordinary power of civility at work and in life / Lea Berman and Jeremy Bernard ; foreword by Laura Bush.
by
Berman, Lea author.
Subjects
White
House
(
Washington
,
D
.C.)
--
Employees
--
Anecdotes
.
Courtesy.
Etiquette.
Conduct of life.
Publisher Info:
New York, NY : Scribner, 2018.
©2018
Edition:
First Scribner hardcover edition.
Description:
xxiv, 226 pages, 8 unnumbered pages of plates : color illustrations ; 24 cm
RDA Types:
text
still image
unmediated
volume
ISBN:
9781501157981
1501157981
9781501158001
Contents:
Foreword / Laura Bush
--
Introduction
--
Begin with confidence
--
Humor and charm, the great equalizers
--
The quiet strength of consistency
--
Listen first, talk later
--
Radiate calm
--
Handle conflict diplomatically
--
Honesty is the best policy (except when it isn't)
--
The gift of loyalty
--
Own you mistakes
--
Keep smiling, and other ways to deal with difficult people
--
Virtual manners
--
Details matter
--
Conclusion.
Format Book:
Summary:
A guide to personal and professional empowerment through civility and social skills, written by two
White
House
Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well.--Provided by Publisher.
No. of Holds:
0
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Marion Public Library
Top Floor
177.1 BER
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